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Frequently asked questions
How do I receive my licence?
Licences are delivered digitally. Once your order is confirmed, your licence key and download instructions are sent to your email, usually within seconds. See delivery for details.
Are your licences genuine?
Yes. Every product is official and fully activated. All titles are sourced from authorised distributors.
What is your refund policy?
Because licences are digital goods, refunds depend on whether the key has been activated. Read the full refund policy.
Which payment methods do you accept?
Online checkout is coming soon. For now, send a purchase request from any product page and we will reply with payment options.